Terms and Conditions


the Website means the website www.enchantedball.com.au

Venue means the Crown Palladium Ball Room, Crown Melbourne, Melbourne, Victoria.

We / Us etc means Australia and New Zealand Banking Group Limited and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login on the Website.

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: info@enchantedball.com.au

Limitation of Liability

You enter the Venue at your own risk.

You understand that attendance at Enchanted Ball and the Venue may carry with it certain dangers, including the risk of injury and damage to you or your property.

By attending the Enchanted Ball and the Venue, you accept the risk of damage and loss (including property damage, personal injury, economic and consequential loss) how so ever arising (including by negligence) at the Venue.

To the extent permitted by law, we are not liable to you for any loss, damage, injury, delays, additional expenses or inconvenience arising as a result of your attendance or non- attendance at Enchanted Ball and the Venue. Where liability cannot be excluded or modified by law, our liability is limited to the minimum permitted by law.

You acknowledge that the Enchanted Ball may be scheduled to be held, or will be held, during a time at which one or more Government directions or regulations may be in force regarding the number of persons attending an event (or the holding of the event itself). If that is the case, then:

a) the Enchanted Ball may be cancelled or postponed;
b) the number of persons who may attend the event be reduced;
c) the Enchanted Ball may be held at an alternative venue; and
d) changes may be made to seating or table arrangements.

Information Collection

During the registration process on the Website you will be asked to provide personal details. This personal data will be used to make the appropriate event arrangements for you and to:

a) contact you if there is an event cancellation or change in event details;
b) enable the venue operator and event suppliers to use it for operational purposes;
c) verify your identity;
d) comply with our legal and regulatory obligations.

In order to make the appropriate arrangements for your attendance for this event we are required to share certain personal details with (a) our venue operator and event suppliers for these arrangements to be made and confirmed; and (b) suppliers of services to us (e.g. IT service providers) where necessary for us to process your personal information and make the relevant arrangements.

Only those personal details required by the venue operator or for certain suppliers will be passed along in a secure method. Personal details may also be provided to the Government when we are obliged to do so in response to COVID-19 tracing conducted by the Government.

You can find further information about how we handle and manage your personal information in this Privacy Policy.

We have your health and safety as our main priority. As such, details provided as part of your RSVP response will be used for our COVID-19 Privacy Collection and contact tracing by the Government.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Postponement and Cancellation

The Enchanted Ball is due to be held on 19th November 2021 at the Venue.

In the event the Enchanted Ball is required to be re-scheduled for another date or to be held in at an alternative venue, or is cancelled you will be:

a) in the event of a re-scheduling of the Enchanted Ball or a requirement to be held at an alternative venue for the Enchanted Ball, given a minimum 60 days’ notice of the change. Upon notification of the change, should you not be able to attend the new date or alternative venue of the Enchanted Ball you will be entitled to a full refund of your purchased ticket to the Enchanted Ball provided we have received notice of such request from you within 14 days of the date of notification of the change; and

b) In the event the Enchanted Ball is cancelled, you will be entitled to a full refund of your purchased ticket.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in the State of Victoria.